Shipping & Delivery
Your comprehensive guide to how we get your Cloving order to your doorstep.
Choose Your Delivery Option
Standard Delivery
- 3-5 working days
- Monday to Saturday
£2.99
Free delivery over £40 spend
Subject to 12pm (GMT) cut-off time.
Premium Delivery
- 1-2 working day
- May not be available on all product lines
£4.99
Must be placed by 12pm, Monday to Friday.
Orders placed after 12pm (Monday to Friday) will usually ship the next business day.
General Delivery Information
Where We Deliver
We provide reliable shipping across the UK mainland, Scottish Highlands & Islands, Channel Islands, Isle of Man, Isle of Wight, Northern Ireland, and the Republic of Ireland.
Key Logistics Notes
- Friday orders (by 12pm) with Premium Delivery ship same day for Monday delivery.
- Weekend orders are prepared Saturday but dispatched Monday.
- First orders to new addresses may take longer; we advise using your billing or business address.
- If you're away during delivery, our courier will leave a card to re-book delivery or arrange depot pickup.
Your Delivery Journey
Order Placed
Your order has been successfully placed! You'll receive an email confirmation shortly with your order details.
Processing & Packaging
Our team is now busy picking, packing, and preparing your items for dispatch. We ensure everything is carefully checked.
Dispatched & Shipped
Your order has left our warehouse! You'll receive a shipping confirmation email with tracking information (if applicable). You can also track your order here.
Out for Delivery
Your parcel is with the courier and is on its way to your specified delivery address today. Keep an eye out for it!
Delivered!
Your Cloving order has arrived! We hope you love your new items.
Important Delivery Notes
Missed Deliveries & Fees
- Customer unavailability: re-shipping fees may apply.
- Refunds/re-shipments: courier return fee deducted. Re-order required.
Correct Address & Restrictions
- Customer responsible for correct address; no liability for misdelivery.
- Different shipping address: may require bank checks.
- No PO BOX addresses. Deliver to physical building.
Reporting Delivery Issues
- Delivery errors (e.g., wrong item) must be reported within 7 days of delivery.
- Non-receipt after 7 days dispatch: notify us within that 7-day period.
- Late notification may void responsibility for lost/stolen items.
For additional delivery questions, please visit our Delivery FAQ
Questions About Your Delivery?
Our customer care team is ready to assist with any shipping or delivery inquiries.
Contact Customer Care